You have 30 days to return your purchase for a full refund or to exchange it for a new product, provided the product you return is in new condition, and in the original packaging. Please save your receipt. After the 30 days the return will go through the manufacturer's warranty claim process which we would be happy to handle on your behalf.
After the 30 days the product will go through the manufacturer's warranty. You can return the product to us and we will handle the warranty process for you. Contact us at firstname.lastname@example.org for more detailed instructions.
Have your order number ready (found in the receipt emailed to you at time of purchase and included in the package you received) and email email@example.com and return shipping details will be provided along with a Return Authorization number.